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Customer care

Returns

Contact Korean Skin Young for help with a return or refund, including items that arrived damaged or incorrect.

Contact us first

Please email hello@koreanskinyoung.com before sending anything back. Include your order number, the product involved, and a short description of the issue so we can review the available options.

Damaged or incorrect item

Email hello@koreanskinyoung.com with your order number and clear photos of the item and packaging. This helps us understand what happened and assist you.

Return eligibility

Eligibility can depend on the product's condition, hygiene and safety considerations, and the circumstances of the order. Please contact us before sending anything back.

Refund timing

Approved refunds are sent to the original payment method. Processing times can vary depending on your bank or payment provider.

Still have a question? Email hello@koreanskinyoung.com or visit our contact page.