Customer care
Frequently asked questions
Quick answers about ordering, shipping and building your routine.
How do I place an order?
Add products to your bag and select Checkout securely. Checkout, payment and order confirmation are handled by Shopify.
Do you offer free shipping?
Free standard shipping is offered on U.S. orders over $59. Shipping options and taxes are calculated at checkout. See Shipping.
Can I return an item?
Please contact us before sending anything back. See Returns.
Which products suit my skin?
Try our Routine Finder for suggestions. Always patch test new products and check the ingredient list on each product page.
How can I reach you?
Email hello@koreanskinyoung.com.
Still have a question? Email hello@koreanskinyoung.com or visit our contact page.